JOB COACH

YW Kitchener-Waterloo
invites applications for the temporary full-time position of:
 
JOB COACH – In Her Shoes (Youth)
(Non-unionized position)
 
Duration: Approximately 8 months (October, 2021 – June, 2022)
 

GENERAL PURPOSE
 
In Her Shoes: Youth is an employment program for young people who are experiencing significant barriers to securing employment. In this program, participants receive career management skills, technical training and work experience in our social enterprise store, In Her Shoes YW.
 
This position will successfully deliver our In Her Shoes: Youth employment training program to young women (cis and trans) & gender-diverse people aged 15-30 who are seeking assistance to overcome their employment barriers and build skills towards sustainable financial security. The Job Coach will assist participants to obtain meaningful employment in the local labour market by teaching participants effective job search strategies and performing job development on behalf of the participants.  Additionally, the Job Coach will work with youth participants to develop a broad range of employability and career management skills during their work experience within our social enterprise, inhershoesyw.com and our bricks and mortar store on Frederick St, Kitchener, to build their technical skills and digital literacy.
 
MAJOR RESPONSIBILITIES:
 

• Support YW Kitchener-Waterloo mission, vision and values
• Job Development:
  • Conduct ongoing research of and outreach to employers, community resources and programs to develop job placements and opportunities post their certificate training.
  • Assist participants to make successful transitions into their new positions
  • Research and plan for targeted, individualized job placements that meet the needs and qualifications of each individual.
• Networking:
  • Initiate and foster relationships with various stakeholders, training providers and corporate leaders to assess needs, identify opportunities, develop supports, and track successes.  
  • Actively recruit employers and seeks out job placement opportunities.

 
 
 

• Assist employers and clients with job maintenance and retention.
• Develop intentional relationships to identify ongoing employment gaps.

• Recruitment of Participants:
  • Perform marketing and outreach activities to recruit participants.
  • Perform intakes including needs and risk assessments, and qualification assessments as prescribed by program guidelines.
• Supporting Participants:
  • Assist the participants to develop and enhance their employment skills through coaching and individualized support.
  • Identify goals and barriers to their success; work with participants to create action plans to achieve their goals.   
  • Assist participants with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews.
• Assessment, Evaluation & Reporting:
  • Evaluate, monitor and document participants’ progress and activities.
  • Provide accurate and timely activity reports to funders.
• Programming Curriculum:
  • Design and facilitate learning opportunities for youth with barriers to financial security.
  • Adapt instructional strategies and materials according to the needs of the participants and/or the employer partners.         
• Other duties as assigned

 
QUALIFICATIONS
 

• Must have a valid degree/diploma/certificate/ in Career Development, Job Development, Human Resources, or a combination of related work and academic experience.
• Minimum of 2 years of relevant experience.
• Ability to work in a performance-based system with a proven track record of meeting targets and deadlines in a fast-paced environment.
• Ability to work well with minimal supervision as well as in a team environment.
• Knowledge of instructional methods and experience developing and delivering training content with excellent communication and presentation skills.
• High level of human relations and negotiation skills to establish and maintain appropriate communication links with participants, partners and stakeholders.
• Proficiency in Google Apps, Outlook email, and working knowledge of computer operating systems and online software programs.

 
 
 

• Ability to think independently, set priorities and resolve problems effectively.
• Knowledge of the Kitchener-Waterloo labour market and industry trends.
• Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost.
• Must have current Emergency First Aid and CPR certificate or willingness to obtain at own cost.
• Mental Health First Aid and receiving disclosure training considered an asset.
• Understanding or experience of retail or e-commerce work environments considered an asset.
• Must be able to work from a feminist, anti-racist/anti-oppressive perspective.
• Valid driver’s license and access to a motor vehicle is an asset, must be able to travel as required (minimal local travel may be required).

 
All employees of the YW are expected to demonstrate respect, empathy, and accountability to the people who access our services, and to attend work regularly as regular attendance is critical to maintaining the highest quality and level of service expected in delivering services. 
 
Pay:                     $26.28 to $26.81 per hour
Hours:                 37.5 hours per week (10:00 am - 6:00 pm Monday to Friday)
Duration:            Approximately 8 months - October 4, 2021 – June 17, 2022 pending funding
                            approval
Location:             Remote and in person work at our Frederick Street, Kitchener locations
 
                           
Please respond with résumé by midnight September 14, 2021 to:
 

Heather Cowan
Coordinator of Training and Employment Services
YW Kitchener-Waterloo
153 Frederick Street, Kitchener, ON N2H 2M2
Email: Heather.Cowan@ywkw.ca
 
 
YW Kitchener-Waterloo is an equal opportunity employer.  We encourage applications from individuals of all races, colour, ethnic origin, religions, abilities, gender identity, and sexual orientations.
 
No phone calls please. Only those selected for an interview will be contacted.
 
YW Kitchener-Waterloo is committed to providing accommodations to people with disabilities throughout the hiring process.  If you require accommodation, we will work with you to meet your needs.