Invites applications for the
Temporary Full-Time Awake Overnight Position of
A feminist understanding of women abuse and the dynamics of homelessness usually obtained through a combination of a degree and/or diploma in the social sciences, and relevant work experience. Preference will be given to those familiar with the welfare system and those who have experience in a shelter setting. Crisis, suicide intervention, and an ability to successfully resolve conflict are required skills. Valid Standard First Aid and CPR-C are required.
As a member of a multi-disciplinary staff team, you will offer ongoing support to meet the housing, financial, and life support needs of women in residence; answer telephone inquiries regarding emergency housing; complete intakes and intake related tasks; and resolve conflicts between residents. Must be able to lift up to 25 lbs.
Provide assistance to clients to support their transition, independent living and maintain their housing. Such assistance will include but is not limited to problem solving as outlined in the specific client action plan, providing access to services.
Establish positive relationships with the clients by engaging in discussions with clients. Encourage clients to participate in actions/behaviours that support their independent living and promote well-being in both life skill and recreational development (demonstrate or model to clients; unit maintenance/cleaning, grocery shopping, cooking, budgeting and engaging in activities etc.)
Answer telephone and take messages. Ensure all incoming information is recorded and passed on to the appropriate individuals, including the tenants.
Provide immediate support to tenants in conflict by using the conflict resolution program to ensure continued safety and security of the tenants involved in the conflict, other tenants, the staff and the building.
All YW employees are expected to demonstrate respect, empathy, and accountability to the people who access our services, and to attend work regularly as regular attendance is critical to maintaining the highest quality and level of service expected in delivering services.
RATE: $22.078 per hour
HOURS: 56 hours bi-weekly
SHIFT: 6:00 pm to 2:00 am
(Continental schedule. Must be available to work evenings, weekends, and STATs)
Please respond in writing by November 29, 2020, indicating how you became aware of this job opportunity to:
YW Emergency Shelter
84 Frederick St.
Kitchener, ON N2H 2L7
YW is an equal opportunity employer. We encourage applications from individuals of all races, colour, ethnic origin, religions, abilities, gender identity, and sexual orientations.
No phone calls please. Only those selected for an interview will be contacted.
YW is committed to providing accommodations to people with disabilities throughout the hiring process. If you require accommodation, we will work with you to meet your needs.