GENERAL PURPOSE: Oversees the day-to-day property management of YW Lincoln Rd Supportive and Affordable Housing and as part of a cooperative management and supportive housing community.
REPORTS TO: Director of Homelessness and Housing Services

MAJOR RESPONSIBILITIES:

• Coordinates and monitors all contracted services for YW Lincoln Rd Supportive and Affordable Housing, and maintains facility and grounds.
  
• Supervises the day-to-day activities, and maintains the budget for the building and keeps detailed records.
  
• Responsible for preparation of annual work plan and overseeing implementation of preventative maintenance.
  
• Ensures building is kept in good repair and monitors adequacy of capital reserve funding.
  
• Instructs in and ensures implementation of fire prevention and response, and other safety matters.
  
• Responds to requests or complaints from tenants about property management issues and facilitates problem solving.
  
• Assists the Support Services Coordinator in making decisions about eligibility, and availability of social services and income support to tenants. Advocates on tenants' behalf as requested or delegated.
  
• Selects tenants according to Regional Municipality of Waterloo’s Coordinated Access and Community Housing procedures.
  
• Assists successful applicants with move-in arrangements, and ensures proper orientation of new tenants including policies and procedures and monitors their compliance to them.
  
• Consults with the Director of Homelessness and Housing Services about non-compliance issues and advises the Director of needed policy and procedural changes.
  
• Receives and processes monthly rents. Maintains tenant records and verifies income and household status on an ongoing basis.
  
• Prepares and submits required financial and statistical reports and notifies Director of Homelessness and Housing of rent in arrears. Responsible for ensuring optimal cash flow.
  
• Involves tenants in consultation and action around environmental and conservation issues and actively supports the implementation of environment responsible programs.
  
• First line of contact in an eviction or dispute, as well as in the general legal functioning of a rental property.
  
• Participates in Regional Municipality of Waterloo’s Coordinated Access system to ensure equitable access to housing for women and participates in the development of regional policies and procedures.
  
• Maintains records of the functioning of the property. This includes all rents, income and expenses and records of complaints, repairs, leases, maintenance requests, invoices, and insurance costs.
  
• Performs other related duties as required and delegated.
  
• Occasional on-call or after hours responsibilities.

QUALIFICATIONS:

• Knowledge of property management, mechanical systems, contracting, purchasing and tendering.
  
• Completion of a university degree or college diploma in a related field.
  
• 1-2 years of practical experience in property management.
  
• Familiarity with the Ontario Building and Fire Codes, the Tenant Protection Act and Occupational Health and Safety Act, Residential Tenancies Act, the Regional Municipality of Waterloo guidelines and any other relevant information.
  
• Analytical, problem solving, and excellent organizational skills
  
• Ability to write letters, memoranda and notices to applicants, tenants, contractors, and service provider agencies.
  
• Ability to communicate effectively with staff, tenants, and members of the public.
  
• Ability to interact with women facing physical, mental or emotional challenges.
  
• Understanding and sensitivity to the needs of low-income, women led families and tenants with special needs.
  
• Experience with budgeting and financial reporting.
  
• Strong supervisory and dynamic leadership skills.
  
• Strong administrative, computer skills including experience with Microsoft Word and Excel.
  
• Vulnerable Sector Screening.

BENEFITS:

• Extended Health and Dental Benefits
  
• Accidental Death and Dismemberment (AD&D)
  
• Life insurance
  
• Registered Pension Plan (4.5% Employer contribution)
  
• Employee Assistance Program (EAP)
  
• 3 Weeks’ Vacation
  
• Paid Sick Time based on accrual

STARTING SALARY: $58,402.50 per annum
HOURS OF WORK: 37.5 per week - Monday to Friday
START DATE: As soon as possible

All YW employees are expected to demonstrate respect, empathy, and accountability to the people who access our services, and to attend work regularly as regular attendance is critical to maintaining the highest quality and level of service expected in delivering services.

Please respond in writing by August 01, 2021 to:

Abla Tsolu
Director of Homelessness and Housing Services
YW Kitchener-Waterloo
155 Lincoln Rd Waterloo, ON
​Email: abla.tsolu@ywkw.ca

YW is an equal opportunity employer. We encourage applications from individuals of all races, colour, ethnic origin, religions, abilities, gender identity, and sexual orientations.
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No phone calls please. Only those selected for an interview will be contacted.
YW is committed to providing accommodations to people with disabilities throughout the hiring process. If you require accommodation, we will work with you to meet your needs.

Position Title: Recreation Worker - Recreation and Community Development. Part-time 14-month contract (August 2021-Sept 2022)
Hours: 25 Hours per week
Rate of Pay: $15.00-16.00 per hour based on experience. Hours: Late afternoon early evening.
Reports to: Executive Director at Fiddlesticks Community Centre

We are looking for an energetic and enthusiastic individual to join the Fiddlesticks family starting early August 2021.

This part time, approx. 25 hrs per week, 14 month position (with a possibility for contract renewal pending funding), is available for a candidate with a minimum of one year experience working with children and youth aged 4-18 years old, but also comfortable working with all ages.

The Recreation Community Development Worker position will focus on program facilitation and event assistance. The successful candidate will be involved in facilitation of our after school program, various evening youth drop in opportunities, community events, as well as our amazing summer camps! Possibility to move to 35 hours per week for the months of July and August of 2022.

This position is generally late afternoon, into early evening with an eye to have Saturday programming in future.

The position will be based out of the Fiddlesticks main office located at 71 Cowan Blvd. in Cambridge; however will include other locations including local schools, to deliver youth programming.

Reporting to the Executive Director, this 25 hour per week positions start date is somewhat flexible, with the hope to have the staff in place for mid-august.

Duties include but are not limited to

• Program planning, implementation and facilitation
  
• Assist with event planning and execution
  
• Supply management
  
• Provide support and facilitate the development of leadership skills in youth to plan and implement programs and special events. (program leaders, FYRE Committee and Leadership Trainees)
  
• Supervision and management of volunteers during program times
  
• Assist with and promote registration of all programs
  
• Social Media
  
• Program marketing and Advertising
  
• Assist with the recruiting and training of program leaders
  
• Maintain accurate and up to date registration and attendance records
  
• Attend staff meetings and participate in relevant in-house training programs
  
• Assist with compiling statistics on a monthly, quarterly and annual basis
  
• Develop summer camp programs in collaboration with coordinator of summer programs and volunteer committee members.
  
• Assist with participant registration
  
• General office support
  
• Other duties as assigned

Qualifications and Experience:

• A degree or diploma in child/youth related field such as Recreation and Leisure, Education, Early Childhood Education or Child and Youth Worker, or other relevant human services education. Candidates who are currently enrolled in their second year of a human services program will be considered, pending experience.
  
• Sports oriented, outgoing and outdoorsy personality a definite must!
  
• Experience with youth required
  
• Program development and implementation experience
  
• Excellent communication and organizational skills
  
• Report writing and record keeping skills
  
• Computer skills (Microsoft Word, Excel and Publisher, Adobe, CANVA, Wordpress)
  
• Ability to multi-task
  
• Able to work afternoon/evening and occasional weekend hours
  
• Self-directed team player with the ability to work independently with minimal supervision
  
• Must have personal vehicle and driver’s license.
  
• Standard First Aid and CPR C with AED
  
• Trained in High Five (Principles of Healthy Child Development), Quest and Safe Food Handling an asset however may be obtained post hire
  
• Able to produce a clear Police Record Check, including vulnerable sector
  
• Able to work in a fast pace environment
• Position requires an individual who is capable of lifting (approx. 40 pounds) and moving recreation equipment, a high degree of physical activity and the ability to keep up with our youth. They're pretty darn quick!

Position Title: Community Engagement Coordinator. Part-time 18-month contract (July 2021-December 2022)
Hours: 14 Hours per week
Rate of Pay: $16 -$18 per hour based on experience. Hours: In general, to be negotiated within the 9am to 5pm business day. Occasionally an increase in hours of work to include evenings and weekends for special events and meetings to achieve our engagement outcomes.
Reports to: Executive Director at Fiddlesticks Community Centre

The Community Engagement Coordinator will work closely with staff, volunteers, and our community to ensure that our agency is effectively responding to the needs of our neighbours.

Duties Include:

Community Engagement Services

• Working with other staff and volunteers – in events-creation, promotion, logistics, execution and evaluation of community focused programs and events
• Communications-creation, distribution, and evaluation of various marketing tools to increase awareness and engagement.
• Compile content for the quarterly newsletter and distribute electronically as well as arrange for neighbourhood delivery by volunteers when needed.
• Respond to community members inquiries regarding our programs and services.
• Partnerships-building on current partnerships and reaching out to new opportunities.
• Other duties as assigned.

Volunteer Services

• Recruit community members for a variety of volunteer roles to support the centre, our programs and events
• Interview, select, orientate, supervise, and train potential volunteers in accordance with volunteer screening and general volunteer management policy.
• Create unique appreciation events as well as show regular appreciation to our volunteers.
• Refer volunteers to staff for placement in appropriate areas/ programs, identified by staff.
• Track supervision and evaluation of volunteers
• Maintain up-to-date volunteer information records using Volgistics. Inclusive of hours, certifications etc.
• Evaluate the volunteer program with volunteer input and implement changes as required.

Administrative Support

• Create, submit for approval and manage budgets for Community Engagement Program
• Provide administrative support to the Executive Director.
• Ensure that monthly statistics are updated and maintained for the Community Engagement Program
• Assist in program promotion and registrations for programs and services.
• Other duties as assigned.

Skills, Experience and Qualifications

• 3 to 5 years’ experience in community development, volunteer management and/or related human services
• Experience working in a community setting
• Experience engaging with youth as volunteers and program participants
• Exceptional and proven organizational skills, time management skills, and customer service skills
• Able to meet the demands of a dynamic and changing environment.
• Possess excellent communication skills (oral and written)
• Proficient in all MS Office Suite program
• Knowledge of wordpress and CANVA an asset
• Valid G2 License and daily access to a vehicle
• This position primarily involves interaction, public relations, partnership building, desk work and physical movement while participating in events, etc.
• Participation at large scale indoor or outdoor community events may require prolonged standing as well as the ability to lift equipment up to 50 pounds.​